yoursre.com
Tailored SRE for small to medium businesses

SRE Consultants helping businesses scale and save

Through maturity assessments, actionable roadmaps, and hands‐on guidance we provide expertise to scale your SRE practices — helping you boost uptime, streamline operations, and accelerate customer growth with confidence.

Start with an assessmentSee how we help
Industry avg. downtime cost
$5,600/min
Source: Gartner
High performers deploy
208x more
Source: DORA
Customers abandon after
1 bad exp.
Source: PwC
Abstract SRE dashboards and cloud architecture illustration

Assess. Plan. Guide.

A clear path to reliability maturity—tailored to your stack, team, and growth stage.

Expert maturity assessment
We baseline where you are today across observability, incident response, deployments, reliability goals, and culture.
Actionable roadmap
You'll get a prioritized plan with quick wins and 90-day milestones tied to uptime, speed, and cost outcomes.
Hands-on guidance
We partner with your team to integrate or scale SRE practices—playbooks, automation, enablement, and coaching.

Reliability from your customer's perspective

As Google's SRE book explains, the right reliability metrics focus on user experience, not just system uptime. Here's what actually matters to your customers and your business.

What teams usually measure vs what customers experience
❌ System-centric metrics
"Our servers were up 99.9% of the time"
✅ User-centric metrics
"Customers could complete their purchase 99.9% of the time"

A server can be "up" but still failing customer requests due to database issues, third-party API failures, or performance problems. SRE focuses on user outcomes, not just system health.

The real impact of performance on business
100ms delay1% revenue loss
1 second delay7% conversion drop
3 second delay40% abandon page

Source: Google research on page load times and user behavior

What does downtime cost you?

Use your own numbers to see what a lack of SRE practices might be costing your business.

Your business details
Enter your numbers to get a custom calculation

Industry average: 87 minutes/month (Uptime Institute)

Your estimated costs
Based on industry-standard formulas
Direct revenue loss (annual)$27,397.26
Total business impact (3x multiplier)$82,191.781
Total annual cost$82,191.781
Potential savings with SRE: $49,315.068/year
Based on DORA research: 60% reduction in incidents
Get your free maturity assessment

Calculations based on Gartner research and Uptime Institute data

SRE maturity assessment → actionable roadmap

Understand where you are, identify the biggest levers, and move fast with a plan tied to measurable outcomes.

SRE maturity self‐check (2 minutes)
Pick the option that best describes your average practices.
We define SLIs/SLOs and use error budgets to guide work
Selected: Sometimes
We have actionable logs, metrics, and traces with useful alerts
Selected: Sometimes
We handle incidents quickly with playbooks and blameless reviews
Selected: Sometimes
We deploy frequently with safe rollbacks/canaries and solid CI/CD
Selected: Sometimes
Reliability is shared across teams with clear ownership and on-call hygiene
Selected: Sometimes
Your average
3.0 / 5
Level
Scaling

This quick check is not exhaustive. For a tailored plan, take the full assessment.

Take the detailed assessment
Assessment to roadmap visualization
  • 360° maturity baseline across people, process, and platform
  • Gap analysis mapped to business priorities and risk
  • Prioritized roadmap with quick wins and 90‑day milestones
  • Clear ownership, enablement, and change management

Outcomes that matter

Reliability that supports growth—not slows it down.

Boost uptime
Meaningful SLOs, error budgets, and guardrails to keep customer experience resilient.
↑ availability
Streamline operations
Incident tooling, on‑call hygiene, and runbooks that reduce noise and MTTR.
↓ MTTR
Accelerate growth
Safer, more frequent deploys and cost‑effective scaling that fuel product velocity.
↑ deploys

Services shaped by your maturity and goals

Engage where it helps most — start with assessment, execute a project, or partner with us as your fractional SRE.

Maturity assessment
Architecture, telemetry, incident, and delivery review. Baseline your maturity and get a prioritized plan in 2 weeks.
  • SLI/SLO baseline
  • Gap analysis
  • Roadmap & quick wins
Roadmap execution (project)
We implement the key changes: observability, incident response, release hardening, automation, and enablement.
  • Unified telemetry
  • Playbooks & drills
  • CI/CD guardrails
Fractional SRE
Ongoing partnership to integrate or scale SRE practices: cadence, coaching, and outcomes tracking.
  • Weekly cadence
  • Quarterly goals
  • Leadership updates
Observability
Logs, metrics, and traces with meaningful alerts and ownership. Reduce noise and speed diagnosis.
  • Golden signals
  • Runbooks
  • On‑call hygiene
Incident response
Improve MTTR with automation, playbooks, and a learning culture that sticks.
  • Drills & chaos days
  • Blameless reviews
  • Tooling integration
Platform & delivery
Safer, more frequent deploys with infra‑as‑code, rollbacks, and canaries.
  • Zero‑downtime releases
  • Policy & guardrails
  • Release metrics

How we work

A lightweight, outcome‑driven approach designed for SMB teams.

  1. Discovery

    Align on goals, constraints, and context.

  2. Assess

    Baseline maturity across people, process, and platform.

  3. Plan

    Actionable roadmap with quick wins and 90‑day milestones.

  4. Execute

    Implement changes, enable teams, automate.

  5. Evolve

    Measure outcomes and iterate.

How leading companies solved reliability challenges

Real case studies from companies that invested in SRE practices and saw measurable business impact.

Netflix

Challenge

Scaling to 200M+ users without proportional infrastructure costs

Approach

Chaos engineering and comprehensive SLO-based monitoring

Result

Reduced infrastructure costs by 30% while improving availability to 99.99%

Source: Netflix Tech Blog
Spotify

Challenge

Manual deployments causing frequent outages and slow feature delivery

Approach

Automated deployment pipelines with comprehensive monitoring

Result

Increased deployment frequency by 1000x, reduced MTTR from hours to minutes

Source: Spotify Engineering
Shopify

Challenge

Black Friday traffic spikes causing performance issues

Approach

Shifted from server uptime to customer transaction success metrics

Result

Successfully handled 3x traffic growth with improved customer experience

Source: Shopify Engineering

DORA State of DevOps Research

208x
More frequent deployments
106x
Faster lead time
7x
Lower change failure rate
2,604x
Faster recovery time

High-performing organizations vs low-performing organizations

Transparent pricing for every stage

Pick the engagement that matches your current needs—assessment, fractional SRE, or a focused project.

Assessment (2 weeks)
Recommended
$7,500
Deep‑dive maturity assessment and actionable roadmap.
  • Maturity baseline
  • Gap analysis
  • Prioritized plan
  • Executive readout
Start assessment
Fractional SRE — Starter
$5,000/mo
Part‑time guidance and enablement for smaller teams.
  • Weekly cadence
  • Roadmap delivery
  • Coaching & enablement
  • Leadership updates
Book intro
Fractional SRE — Growth
$8,500/mo
Hands‑on execution and acceleration for growing teams.
  • Ownership & OKRs
  • Runbooks & drills
  • SLOs & alert tuning
  • Release hardening
Book intro
Project (4–12 weeks)
from $18,000
Scoped delivery to move key metrics fast.
  • Observability setup
  • Incident response
  • CI/CD hardening
  • Cost optimization
Discuss scope

Frequently asked questions

How do you work with our team?

We embed remotely, meet weekly, and coordinate via your tools. We focus on enablement—leaving you stronger, not dependent.

Do we need to use a specific stack?

No. We've worked across AWS, GCP, Azure; Kubernetes, serverless, monoliths; and common observability stacks like Sentry and Grafana.

What's the typical timeline?

Assessments take 2 weeks. Projects range from 4–12 weeks. Fractional engagements are month‑to‑month with quarterly goals.

Can you help with compliance?

Yes. Reliability improvements may support the goals of SOC 2, ISO 27001, and other regulatory requirements.

Start your maturity assessment

Share a few details and we'll reach out within ten business days.

$5,600
Avg. cost per minute of downtime
Source: Gartner
208x
High performers deploy more
Source: DORA
Book a free consultation
We'll review your stack and propose next steps.